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Satellite Internet FAQs

How can I use the Internet on the move?
For non-critical emailing and browsing and general usage, the best way of obtaining Internet on the move is to use the services available through the main mobile phone networks. If a guaranteed high speed Internet connection in more remote areas is required, a two-way satellite broadband system can be used; this is vehicle mounted and fully automatic – click here for details.

• Power - possibly a generator and a pure sinewave inverter.
• Satellite Internet System or GSM telephone.
• Computer - Laptop, Desk-top, Mac or PC.
• Telephone.
• Air Conditioning (optional for added comfort).
• Fax - internet fax services.

Oyster Internet FAQs

What is the speed of the service?
Depends on your selected tariff.

Can the upload speed be any faster?
Yes, currently the highest upload speed available is 320kbps. According to Newtec - the iLNB and Modem manufacturer, it can be as high as 1Mbps. However this is only available if the ISP (internet service provider) offers that dataspeed as an option.

Where can the system be used?
Refer to the satellite footprint.

Can the system be used in Spain and Italy?
Yes, Oyster Internet provides two way broadband Internet in Southern Spain and half way down Italy.*

Can I get UK TV from the same dish?
The Oyster Internet can receive TV or Internet but not both simultaneously. Switching is performed through the on screen display and works using the in-built FTA digibox.

What about TV from other satellites?
The free to air digital receiver/controller has 46 preprogrammed satellites in its memory. See details as for Oyster twin digital TV system.

Do I need any software on my computer?
You will need a normal Internet browser like MS Explorer or Firefox.

Can I use it with my Mac / Linux computer?
Yes – any computer that has an Ethernet connection.

Can I use VOIP?
Not yet. It is planned for 2010 as an extra cost option.

* see footprint map for exact locations.

Do you have a question that is not listed here?
Please Contact Us and we will reply personally
eventually posting your answer here too.