Do the retail prices all include VAT and delivery?

Retail price list - all prices include the current rate of VAT. Delivery is not included. Carriage charges are as follows:

Post - Royal Mail According to weight and dimensions

These prices are subject to change. They serve as a guidleline.

When will I receive my goods?

Normally 3 - 5 working days although sometimes it can take up to 10 days.

Do you sent goods out for next day delivery?

Yes, usually by courier. Prices are stated above.

How can I pay you?

We can accept Mastercard/Visa, Switch/Delta, or cash.

Are your products guaranteed?

Guarantee: One year on all products unless stated otherwise.

Do you have any brochures that I can take and read at my leisure?

Separate product brochures, sales information and prices available on request.

Do I have to come and see you in East Birmingham to have a product fitted?

Not necessarily. We may have a fitter in your area or we can send one of our mechanics to you. From Birmingham we will charge you a price per mile for petrol plus a fitting charge which is dependent on the product to be fitted.

How do you calculate the mileage cost?

We enter your fitting address into Mapquest's website which tells us the amount of miles from us to you.

Look at http://mqdirect.mapquest.co.uk/map.adp?venue=2w101%269 if the Mapquest link above does not work.

Can I come to have my product fitted by you?

We have a newly built workshop with pits to get under your vehicle. We also have facilities for you to stay overnight, if you have a motorhome, with electricity hook-up so you can be comfortable until we are ready to start the fitting.

What is your returns policy?

A handling fee will be imposed on all returned goods of £10.00 providing the goods are in original condition. Surcharges will be imposed on damaged goods.

Do you have a question that is not listed here?
Please Contact Us and we will reply personally
eventually posting your answer here too.